SHIPPING INFORMATION

  1. SHIPPING AREA
    We offer shipping services within the United States. If you would like shipping outside the United States, please contact our customer service team to confirm availability and shipping costs.
  2. PROCESSING TIME
    All orders will be processed within 1-3 business days after payment is confirmed. Processing time does not include weekends and holidays.
  3. SHIPPING TIME
    ● Standard Shipping: Estimated shipping time is 3-7 business days.
    ● Expedited Shipping: Estimated shipping time is 1-3 business days (additional fees apply).
    Please note that shipping time may be delayed due to weather, holidays, and other uncontrollable factors.
  4. SHIPPING COST
    Shipping costs are calculated based on the weight and destination of the order. The final shipping cost will be displayed at checkout. All orders over $50 are eligible for free standard shipping.
  5. ORDER TRACKING
    You will receive an email with tracking information after your order is shipped. You can use this information to track your package on our shipping partner’s website.
  6. QUESTIONS & SUPPORT
    If you encounter any problems during shipping, such as a lost or damaged package, please contact our customer service team as soon as possible. We will do our best to help you solve the problem.
  7. Address Confirmation
    Please carefully confirm your delivery address when placing an order. We are not responsible for delays or losses caused by incorrect addresses.
  8. Contact Us
    If you have any questions or need further information, please contact us via the following:
    ●Email: fernandodehoyos@anxintree.com
    ●Tel: 2105126474

Thank you for choosing Anxin Tree LLC! We look forward to providing you with quality children’s toys and services.